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1. #Service support tool canon download how to
2. #Service support tool canon download install
3. #Service support tool canon download update
4. #Service support tool canon download software

#Service support tool canon download update

Disconnect the USB cable when using a LAN connection to update the firmware.

Disconnect the LAN cable when using a USB connection to update the firmware.

If a critical error does occur the machine is turned ON but does not start up, etc.), the machine will need to be repaired. In addition, do not turn OFF the machine or disconnect the interface cable (USB or LAN cable) while the firmware is being updated.

#Service support tool canon download how to

After the computer restarts, connect the computer and the machine using a USB cable or LAN cable.įor details about how to connect the USB cable or LAN cable, see the included Starter Guide or the e-Manual on the User Manual CD-ROM. Next, connect the power cord to the machine, turn the power ON, and wait until the machine returns to the standby mode.Ĭheck 5: Connect the Computer and the Machine Turn OFF the power of the machine and disconnect all the cables, including the power cord. If the indicator is lit up or blinking, check the error message on the display of the machine, refer to the included Basic Operations Guide or the e-Manual on the User Manual CD-ROM to resolve the error.Ĭheck 4: Remove All Cables that are Unnecessary for the Firmware Update Make sure that the Error indicator on the operation panel of the machine is not lit up or blinking. If the indicator is lit up or blinking, wait until the machine finishes all of its operations (copying, printing, sending faxes, etc.). Make sure that the Processing/Data indicator on the operation panel of the machine is not lit up or blinking.

#Service support tool canon download install

If the UFRII LT printer driver or fax driver is not installed on the computer, refer to the included Starter Guide or e-Manual on the User Manual CD-ROM and install the drivers. If the UFRII LT printer driver or fax driver is installed on the computer, the USB class driver is also installed. Checking the Machine Status and PreparingĬheck 1: USB Class Driver Installation (When Using a USB Connection) For information on how to export and import the address book via the network using the Remote UI, see the e-Manual on the User Manual CD-ROM. For instructions on how to print out these lists, see the included Basic Operation Guide or the e-Manual on the User Manual CD-ROM. When using a USB connection for the update, print out the Group Dial List, Coded Dial List and One-Touch List beforehand. To prevent data loss if the firmware update fails, make sure to export or print the address book registered in the machine before updating the firmware. Perform the firmware update from a computer connected to the machine via USB or LAN. Display - Resolution: 640 x 480 pixels or higher/Display Colors: 256 colors or moreĬhecking and Preparation Before Updating the Firmwareīefore updating the firmware, follow the procedure below to check the status of the machine and to prepare the machine for update.a 100 BASE-TX/10 BASE-T network adapter or USB ports.A computer that supports one of the operating systems listed above.Microsoft Windows Server 2008 (32 or 64 bit).Microsoft Windows Server 2003 (32 or 64 bit).Microsoft Windows XP Professional (32 or 64 bit)/Home Edition.Microsoft Windows 2000 Server/Professional.

#Service support tool canon download software

This section describes the software and hardware required in order to use the User Support Tool. Follow the steps below to update your firmware.